Privacy Policy

At Forgesmith Guild, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

-Information We Collect-

We collect information you provide directly to us, including:

- Contact details: name, email address, shipping address, phone number (optional)

- Order information: items purchased, size specifications, payment details (processed securely by third-party payment providers)

- Communication: any messages you send us via our contact form or email

When you visit our website, we may automatically collect certain technical information (such as IP address, browser type, and browsing behavior) through cookies and similar technologies.

-How We Use Your Information-

We use your information to:

- Process and fulfill your orders (including production, shipping, and customer service)

- Communicate with you about your order, inquiries, or updates

- Improve our website, products, and services

- Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

-Sharing Your Information-

We share your information only in the following circumstances:

- Shipping carriers: to deliver your order (e.g., address and contact details)

- Payment processors: to securely complete transactions (we do not store your full payment details)

- Legal compliance: if required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

-Data Security-

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

-Your Rights-

Depending on your location, you may have the right to:

- Access, correct, or delete your personal information

- Withdraw consent for certain data processing

- Request a copy of the data we hold about you

If you would like to exercise any of these rights, please contact us using the information below.

- Cookies-

Our website uses cookies to enhance your browsing experience and to analyze site traffic. You can disable cookies in your browser settings, but this may affect certain functionality.

- Third-Party Links-

Our website may contain links to external sites (such as Stripe,PayPal or social media). We are not responsible for the privacy practices of those sites.

-Updates to This Policy-

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

- Contact Us-

If you have questions about this Privacy Policy or how your data is handled, please contact us:

  • Contact form: available on our website

    We typically respond within 1–2 business days.