Terms & Conditions
-About Our Studio-
Forgesmith Guild is an independent jewelry studio. This website is operated by Arc Pulse Trading Limited, a company registered in Hong Kong, and all transactions are processed under Hong Kong business regulations. Our registered office is located at Unit 11, 9/F, The Cloud, No.111 Tung Chau Street, Tai Kok Tsui, Hong Kong.
-Customer Care-
We're here to help. If you have any questions about sizing, custom requests, resizing, or anything else, please reach out before placing your order.
Contact
- Contact form : available on our website
- Email: forgesmithguild@gmail.com
- More contact options will be added soon
Response Time: 1–2 business days
-Payment Methods-
We accept credit and debit cards (Visa, MasterCard, American Express, etc.), processed securely by Stripe, a PCI‑DSS compliant third‑party payment processor. We do not store your full credit card details.
PayPal will be available soon. Please check back or contact us for the latest updates.
All payments are processed securely. By placing an order, you confirm that the payment information provided is accurate and authorized.
-Copyright & Intellectual Property-
The designs featured on this website are original works created by the designers of Forgesmith Guild. All designers retain full copyright for their individual works.
The products and images on this website are presented under authorization from the respective designers. No reproduction, distribution, or derivative use of any design, image, or content is permitted without prior written permission from us or the relevant rights holder.
- Order Agreement & Liability-
- By placing an order, you acknowledge that you have read and agree to all policies outlined on this site.
- We strive to accurately represent our products through photography and descriptions. However, due to the handcrafted nature of our work and differences in screen displays, slight variations in color, texture, and finish may occur.
- We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our reasonable control (force majeure).
- Governing Law-
These Terms & Conditions shall be interpreted and enforced in accordance with applicable law. In the event of any dispute, the parties shall first seek resolution through good-faith negotiation.
-Company Information-
This website is owned and operated by Arc Pulse Trading Limited, a company registered in Hong Kong SAR (Registration No.: 79604726-000-01-26-A).
Registered office: Unit 11, 9/F, The Cloud, No.111 Tung Chau Street, Tai Kok Tsui, Hong Kong.
For any inquiries regarding our legal terms, please contact us at ：forgesmithguild@gmail.com.